Frequently Asked Questions
Everything you need to know about getting your Pit Vipers and looking legendary.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear faster for an upcoming mission.
What is your return policy?
We offer a 30-day return policy for items in original, unworn condition with all packaging included. If your shades don't fit your face or your lifestyle, we've got you covered.
Are Pit Viper sunglasses UV protected?
Absolutely. All Pit Viper sunglasses provide 100% UV protection to keep your eyeballs safe from the sun's aggressive rays while you're out there being a hero.
Do you offer a warranty on your products?
Yes, we stand by our gear. We offer a limited warranty against manufacturing defects. If your glasses arrive with a flaw, contact our support team and we will make it right.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a seamless checkout experience.
How do I clean and maintain my Pit Vipers?
Use the included microfiber Limp Cloth™ to wipe away smudges. Avoid using harsh chemicals or abrasive fabrics, which can damage the lens coatings and ruin the vibe.